New Customer Bin Enquiries
Please note that we charge $109.00 per bin for all new customers and also exisiting customers who now require additional bins.
For customers not wanting to pay this fee, we still offer a bag collection Free of Charge.
For customers who already have a bin, the exchange service is still completely free.
You DO NOT need to pay to use our collection services. We still collect free of charge from customers who can put their containers into garbage bags.
Rockdale Return and Earn Collection Service
An account is NOT needed if you are making deliveries to our site in person.
An account is necessary if you want to engage in any of our Return and Earn Collection Services such as
- Regular Blue Bin Services
- Regular and Non-Regular Bag Collection Services
- One Off Collections
Please note for all of the collections services we pay the refund via Bank Transfer.
Once you have submitted the account setup form one of our staff will load you in to our system and if needed will get in touch to discuss your requirements further.
Blue Bin and Bag Collection Sign Up
Our Blue Bin Exchange service is completely Free. However the blue bin is no longer provided for free. For those customers willing to pay a fee, we have recently introduced a fee of $109.00 to secure delivery of a blue bin to your property within 30* days of applying and paying the bin fee (*as of 29/06/2020).
You DO NOT need to pay to sign up for our collection services, as we still offer free collection of bagged containers via our ‘Bag Collection’ Service. Simply have 3-5 large garbage bags of containers and book a collection online.
You Do Not Need a Blue Bin To Use Our Collection Service as we will still collect bags Free of Charge
Locked Bins Now Available
We now have locked bins available. These bins have Green lids and have a small chain and a padlock. The padlocks are all keyed alike. What this means is we can do the bin exchange with ease. Once you book your green bin in for collection, simply have your bin locked and ready. Our driver will attend your property and swap with a clean empty locked bin. You key will open the new bin.
Locked Bin Charges-
There are a number of charges associated with having our locked bins. The charges are as follows-
- Bin Rental is $1 per week. This will come out of any future collections. For example, if it takes 4 weeks from bin delivery to your first collection, you will receive your refund for your containers minus $4. This will be an itemised line on your refund receipt
- Initial Bin Fee of $109 per bin upfront (However if changing from a Blue Bin to a Locked Bin No initial Fee is payable)
- Lost Key Replacement $10
- Lost Padlock $20
All charges are inclusive of GST and will be taken from any amount we owe you for any containers collected.