New Customer Bin Delays
Due to the overwhelming demand for our Free Return and Earn Wheelie Bins (affectionately known as Blue Bins) there are considerable delays in being able to provide these bins. At the time of writing (22 Jan 2019) we have a backlog of over 1700 applications. The cost of the bins limits our ability to source more than 350 bins per month. As it stands any new customer applications may not receive a new bin for up to 6 months from date of application. We do apologise for the inconvenience however we still offer a Free Collection Service by way of our One Off Collection Service. Simply fill out the new customer application then head over to the booking area and fill out your booking request for a one off collection.
Rockdale Return and Earn Collection Service
An account is NOT needed if you are making deliveries to our site in person.
An account is necessary if you want to engage in any of our Return and Earn Collection Services such as
- Regular Blue Bin Services
- Regular and Non-Regular Bag Services
- One Off Collections
Please note for all of the collections services we pay the refund via Bank Transfer.
Once you have submitted the account setup form one of our staff will load you in to our system and if needed will get in touch to discuss your requirements further.
Blue Bin Signup and Collection
Our Blue Bin service is completely Free. However there is a long wait for our free blue bins of approximately 6 months from date of signup. For those customers willing to pay a fee, we have recently introduced a premium delivery fee of $59.00 to fast track deliver of your blue bin to within 14 days of applying.
You DO NOT need to pay to sign up, a blue bin will be allocated to when one becomes available. While waiting for your FREE blue bin, we still offer free collection of bagged containers via our ‘One Off Collection Service. Simply have 3-5 large garbage bags of containers and book a collection online.
Locked Bins Now Available
We now have locked bins available. These bins have Green lids and have a small chain and a padlock. The padlocks are all keyed alike. What this means is we can do the bin exchange with ease. Once you book your green bin in for collection, simply have your bin locked and ready. Our driver will attend your property and swap with a clean empty locked bin. You key will open the new bin.
Locked Bin Charges-
There are a number of charges associated with having our locked bins. The charges are as follows-
- Bin Rental is $1 per week. This will come out of any future collections. For example, if it takes 4 weeks from bin delivery to your first collection, you will receive your refund for your containers minus $4. This will be an itemised line on your refund receipt
- Lost Key Replacement $10
- Lost Padlock $20
All charges are inclusive of GST and will be taken from any amount we owe you for any containers collected.
Already Have a Bin?
If you already have one of our Return and Earn Collection Service Bins, book your collection via the button below.